At Quinarephion, we are committed to handling your data responsibly and transparently. This policy outlines how we collect, use, and protect your information.

What We Collect

We collect only what’s necessary to provide support and improve our services.

• Personal data you provide through the contact form, such as name, email, and request details.
• Technical information automatically from your device—IP address, browser type, and time of visit.
• Usage and navigation details within our website to help us improve usability.
• Any optional feedback or submitted materials related to your cooking experience.

How We Use Data

Data is always used with user privacy in mind—never for third-party marketing.

• Respond to your questions and support requests individually.
• Improve the website based on general user behaviour and feedback.
• Comply with relevant legal obligations for UK data protection.
• Monitor and safeguard site performance and security.

Legal Grounds For Use

We use your information only in line with UK and GDPR data laws.

Processing is necessary for providing the service you request, complying with legal obligations, and maintaining legitimate site interests.

Sharing Data

We do not sell or misuse your information.

• Information is only shared with trusted service providers when essential for site operation.
• All third parties comply with appropriate UK privacy standards.
• Data may be disclosed if required to comply with UK law or respond to legal process.

Data Security

Your data is protected by technical and organisational measures to minimise unauthorised access or misuse. This includes encrypted communications, secure storage, and limited access for essential staff only.

Your Rights

You have rights under UK law and GDPR regarding your personal data.

• Request access to or correction of your data.
• Request deletion when it’s no longer needed for the stated purpose.
• Withdraw consent for processing at any time (where consent was required).
• Lodge a complaint with the Information Commissioner's Office if unsatisfied.

Cookies Policy

Our cookies are used only for basic site function and anonymised analytics. See the Cookie Policy for specific types used.

Cookie Policy Cookie Policy

Contact Us

Have questions about your data or privacy? Reach out using the details below.

Policy Updates

We periodically review and update this policy. Changes are logged with the date below.